First, we want to thank you very much for your purchase. The bottom line is we want to make things right. However we do not offer refunds: online store purchases are eligible for exchange only. The original shipping and handling are not refundable, and return shipping is the responsibility of the customer.
Return items must be in their original condition. In other words, unused, undamaged, and unworn with all original tags attached, and returned in the original packaging.
Please make arrangements as soon as possible after you receive your order. To provide you with the best service, contact us with your order number and details about the item you wish to return. Call Leonard (406)544-5486 or email mercurialartglass@gmail.com.
If your item was damaged during shipping, please send us an email with a picture of the damaged item in its original packaging. The shipper will require this documentation for processing a claim.
