No refunds: online store purchases are only eligible for exchange. The original shipping and handling are not refundable, and return shipping is the responsibility of the customer.
Returned items must be in their original condition. In other words, unused, undamaged, and unworn with all original tags attached, and returned in the original packaging.
Please make arrangements as soon as possible after you receive your order. In order to provide you with the best service, please contact us with your order number and details about the item you wish to return. Call Leonard (406)544-5486 or email mercurialartglass@gmail.com.
If your item was damaged during shipping, please send us an email with a picture of the damaged item in its original packaging. Also, save the original packaging because the shipping service may require this documentation for processing a claim.
